sinheader

FAQ:

 

last update: May 2016

Do you take custom requests?

Yes, I can take requests for custom avatars. You can find all the info on this page: http://www.sinderellastory.com/custom/
I don’t take requests for exclusive products though.

Are you going to release tiny/huge/giga versions of your avatars?

For now I donโ€™t have any plans for making avatars in heights other than regular/tall.

However, you can submit a request for custom avatar in a different height here: a href=”http://www.sinderellastory.com/custom/” target=”_blank”>http://www.sinderellastory.com/custom/

What is the difference between lite and regular versions of the avatars?

The file size. Lite versions are much lighter on kb’s comparing to the regular ones, but they come with just the default poses and lighter custom parts.
The lite versions of the avatars were supposed to be purchased in a bundle along with the regular version with a discount. Unfortunately, IMVU has made it impossible to apply discounts to bundles in 2016, that is why the bundles ended up being inadequately priced.
So the lite versions of the older avatars are not really supposed to be priced as high

Can I get a refund?

No, I cannot give refunds, as IMVU does not have support for them. I have no way of taking the product back. So please always try before you buy!

I bought one of your products, but it doesn’t show up?

If the sale actually went though (you can check that in your credits balance log) sometimes it takes a while until the new product appears in your inventory. You can still use it if you visit a catalog page where it appears and click ‘use’ button next to it.

Where can I get products you used in your screenshots?

Check out my outfits page. I save most of my models there:
http://www.imvu.com/outfits/index.php?just_this_user=24222565

I usually include credits in my product descriptions. When it comes to avatar pages, simply scroll down, and click on the Outfits link at the bottom of the page.

When is the new contest coming up?

Feel free to sign up for my newsletter to get notified about the contests

Can you lower the price on one of your avatars/can you send me one for free?

No.

Why does it say the product is not found?

It most probably means that itโ€™s hidden. I sometimes hide my older products that are no longer popular.

Do you need a model?

no, for now Iโ€™m not looking for models

How do you make a page like this?

Basically what you see is actually my website which is hosted at wwww.SinderellaStory.com I embedded it into my profile using the iframe codes.


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Question:
Out of curiosity, would you be willing to make a line of effeminately posed male avatars?

Answer:that’s a little bit too niche, so i’m afraid not..

Question:
I would like to order a custom avatar. If I send it to other accounts, would the price still remain the same ex:50$? Ty

Answer:yes, it will be same for 3 accounts

Question:
When is the tall version of venus 2 coming out?

Answer:like.. now

Question:
Will there be a tall version of Venus 2 coming soon =)?

Answer:Yes, it should be out within a couple of weeks or so:)

Question:
-SQUEAKS- YOU DID C2 AS A STILL! I bought it as soon as I saw it<3 Answer:๐Ÿ˜‰

Question:
are you going to make the new “elegant” Charlene tall avatar in the GA form as well? ty! (ex: closed legs)

Answer:
well, as the upper body poses are different on that one, i’d have to redo the legs all over again, and then it wouldn’t be consistent.. so i probably will just let this one go..sorry..

Question:
“try”does’nt work-what to do_?

Answer:
clear your cache and reinstall your client?..

Question:
Out of curiosity, will you make stills of Charlene? I absolutely LOVE pose C2 and was just thinking how amazing it’d be to have a still of that. I love that avatar so much @_@

Answer:
to be honest, im undecided as for now.. but i might..

Question:
May I have the Bitch Please badge?

Answer:
Bitch please:p jk well you can have it when you find it:P it does not belong to sinderella account..

Question:
Hello, I collect you avatars and I have most of them. Oh I love them.
I was wondering, since you said on your HP to if we look for “Bitch please” badge we’ll find it. I am sooo interested ๐Ÿ˜€
Please, I can send you my ‘RVB Loves You’ Doll badge in return ๐Ÿ˜€
Thank youuu!
~Beba~
Answer:
You should try looking on my alt account:)

Question:
Hi! May I ask what’s the fastest way to contact you?

Answer:
idk, maybe facebook messages? if it’s something product support related, i always try to get back asap whichever way you contact me. if it’s for example a request which i usually don’t do i might take longer to reply:p i dont always get notifications on twitter, so this one might take the longest

Question:
Is Aurora coming in Tall version??????

Answer:
Yes, she is.. haven’t started on her yet, but hopefully very soon i will
feel free to subscribe to Tall avis mailing list to get a notification once she comes out http://sinderellastory.com/blog/my-newsletter/

Question:
can you make more still avatars? x)

Answer:
well, i don’t want to re-release poses from more pricey avis, but once i make more avatars like elle for example, i will make a few still versions.. one avi like that is actually coming up soon:)

 
Question:
Do you have models model your avatars, or do you model them yourself?

Answer:
yep, I mostly just model them myself

Question:
Hmm can I hint be given to as of where the “Bitch Please” badge is I am determined to find it lool

Answer:
well, the easiest way would be to figure out which account the badge belongs to.. for that you need to find someone who has the badge displayed..and it’s pretty easy to figure out from there:p or you can go on my avi page and focus your search on left bottom corner area.. one of the links will lead to a page which leads to another page which will lead to an actual page where you can find that badge lol

Question:
Hey, This is Glam, I just wanted to let you know that you are awesome, and I wanted to know..If you could gift me…or if I could add you as a friend.
Answer:
Hi, thanks for thinking i’m awesome, but maybe i’m not because i dont just send out gifts on request.. you can win some of my products in contests, you can subscribe to my newsletter to be notified about them. and yes you can add me just pm me to request an add back.

Question:
Are you ever going to make male avis?

Answer:
there should be an answer to that Q on the left, but idk I might try sometome, but i don’t think it will be as good as my female ones

Question:
when will the tall version of velvet be coming out? ty

Answer:
very soon, most probably today (monday 15th)

Question:
How can I go about acquiring your Cheri Avi. Badge?, because I love your creations and favor that specific Avatar.

Answer:
Cheri badge autogrant is on my page along with all the other badges

Question:
will you be coming out with a katerina tall version soon?

Answer:
yes, tall katerina will be coming soon.. either follow me on twitter or like my page on facebook to be the first to know when it’s released:)

Question:
What program do you use for your avatars?

Answer:
3ds max 2011

Question:
Where is the bitch please badge omg lol

Answer:
lol, well it’s a somewhat secret badge, but not completely:p it is freely available for request, you just have to find it.. and if the badge pop up thing says the badge is not on this page, then prob it’s really not anywhere on this page:)

Question:
I was curious if you’d ever make your derivable 8 pose chair into an derivable avatar accessory?

Answer:
Probably not, I’d have to figure out how to do it as i never made animated accessories before and I’d rather work on something new tbh..those chairs are really old:p

Question:

I’m not sure but i think its been a little over a month since getting Alexandra. I did receive this avatar as a gift tho, so I was wondering if I would still be able to receive the badge? I left a review today Thursday 13 March, 2014. You do great work, and I hope you continue to put out awesome stuff!

Answer:
yeah, i’m a bit late with February badges.. but should be granted now. Thanks so much for buying the avi and your review:)

Question:

can you make me an regular avatar with my own poses and mixed with my avatar im using? and if you need i can took some of my pic for you to have a look

Answer:
No I don’t do custom requests, sorry

Question:

I own the Victoria avi.. was the bundle package for her available back in april when I purchased her? is there any way that those of us who own her can purchase the *rest of the bundle package* at a discounted price? I do so love your work, btw.. keep up the excellence you have chosen to apply… LOVE EM ALL!!!

Answer:
If you mean this year, then sure it was available. Regular version bundle was around since Dec 2009 and tall since 2011.. I’m actually thinking about making a refreshed version of Victoria.. so maybe it would be best for you to wait and see if you might like that one better. it also will be available at a much lower price during first few days, so be sure to follow me on fb or twitter not to miss the release:)

Question:

Is there a chance that you’ll bring back the original meshes of the Victoria and Alexandra heads? I really loved them as they were and miss them already.

Answer:
Well, they seemed a lil dated to me and i was no longer using them myself, so i thought a refresh would be a good idea. (heads that come with the avis are still the same). Sorry you feel this way, if you’d like the original, please pm me with proof of purchase (see previous answer) and i’ll send you the original head

Question:

I just read that you have badges of your avatars? I don’t believe I have recieved any and I own Alexandra, Luna, Venus and Veronica. Any possibility to get my hands on those?

Answer:
Yep, all avatars except Veronica have badges. They are available for request on my page or on avi product pages. Here is victoria badge link for example: http://www.v.ictoria.com/bling.php
Alexandra badge is the only one thats not available for request, i send them out every month, which started doing not too long ago. so if you dont have that badge, pm me with proof of purchase (if you left a review let me know on which avi/page it is, or let me know the date or at least month of purchase so i can look it up) and i’ll send you the badge

Question:

Would you make an exclusive avatar for a crazy amount of credits,let’s say 70k or so for those who are your fans?

Answer:
hm.. even though alot of ppl would think im mental, that’s an interesting idea actually.. just not sure if it would work..i can imagine just as soon as i’d release it, someone would rip it and sell it for like 300cr.. and everyone would buy it, as not too many ppl would be able to afford the original anyways.. so in the end the poses would lose their exclusivity and everyone gets screwed over and thieves win… so guess this is not happening…

Question:

hi there iv just started into creating and bought your feamle derive arm sleeves problem is im not sure how to use them now any help ?? thanks

Answer:
um… you don’t have to buy them actually.. just click on derive on the product page

Question:

Hi, i own the Alexandra Avatar since the late of 2011 and i don’t have the badge, how can i get it?, ty

Answer:

I usually send out Alex badges within a month after the purchase, but if you bought it before i started doing that, feel free to request the badge in a pm + would be great if you could provide a proof of purchase (e.g. a review or let me know the exact purchase date, so i can look it up in logs)

Question:

Just curious: would you consider making a pose pack from just the S section (hands/face) poses from Alexandra?

Answer:

um, sorry but no. it says in description that everything that comes with the avi is exclusive to the avi. that’s why separate parts are only available in a bundle along with the avatar, that includes the poses as well

Question:

I own the Victoria avi and was wondering if Ican get the badge for it . TY

Answer:

sure, badges sent:) they are available for request on this hp btw: http://avatars.imvu.com/VictoriAvatar

Question:

is it possible to transfer less credits than what is said to you and have you gift an avatar, just a few k less, nothing drastic. like 5-6 k instead of 8. 10-12 instead of 14

Answer:

No, I don’t accept credit transfers from people I don’t know and besides that wouldn’t be fair to everyone who paid full price for those avis.